How will you manage my customer service experience?

This website will be your main port of call. User accounts for yourself and your team will be provided on smebridge.com. These accounts can be access controlled and can be used to view the status of active and closed projects, reports, with the provision to contribute where possible. You may also raise support requests from the website. We are working on defining the terms of a premium service with a 4 hour response time. Should you be interested in this, please mention the same in your inquiry.